SHIPPING & DELIVERY
Each kit is made to order with care, so please allow time for us to prepare your kit
Processing Time
Please allow 5–10 working days for your order to be prepared before dispatch. (each kit is made to order)
UK Shipping
- Delivery time: 2–4 working days
- Free UK delivery on orders over £60
Europe Shipping
- Delivery Time: 5-10 working days
International Shipping
- USA Delivery Time: 7-12 working days
- Canada Delivery: 9-12 working days
Please note: international delivery times may vary slightly due to customs and local postal services.
RETURNS & REFUNDS
As each piece is made to order, we’re unable to accept returns or offer refunds for change of mind
If your item arrives damaged or faulty, please contact us within 7 days and we'll make it right.
NEED HELP?
If you have any issues with your order please email us at: prema.designs@outlook.com
We're always happy to help, thank you for your understanding and support!